Terms of use

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Deze algemene voorwaarden zijn in het Engels opgesteld. Indien u het Engels niet begrijpt, neemt u contact op met Husk (via hello@justhusk.be) alvorens de applicatie ervan te aanvaarden om een vertaling of een verklaring in het Nederlands te krijgen. Door deze algemene voorwaarden te aanvaarden, verklaart u Engels en de inhoud van deze voorwaarden te begrijpen.
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Les présentes conditions générales sont établies en anglais. Si vous ne comprenez pas l’anglais, veuillez prendre contact avec Husk (via hello@justhusk.be) avant d’en accepter l’application pour recevoir une traduction ou une explication en français. En acceptant les présentes conditions générales, vous déclarez comprendre l’anglais et le contenu des présentes conditions générales.

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  1. Introduction


1.1. CarASAP’s (known under the commercial name HUSK, hereinafter “HUSK”) service (the “Service”) is an online, smartphone application, and telephone platform (the “Application”) on which persons interested in professional driver services (the “Users”) are offered professional drivers services by third parties with the necessary licenses (the “Drivers”).


1.2. The Service is operated by HUSK, with offices at Place Eugène Flagey 18, 1050 Brussels, Belgium. HUSK can be contacted by e-mail at the following address: info@justhusk.be.


1.3. By using the Service, Users agree to these terms of use (the “Terms”).


1.4. HUSK retains the right to modify these Terms at all times by e-mail notification to the Users.



  1. Subscription


2.1. Both natural persons (over 18 years of age) and companies are entitled to subscribe to the Service.


2.2. In order to be able to use the Service, Users will be required to create a User account and to provide some personal information such as banking and/or credit card details.


2.3. The User may not disclose to others his/her user ID’s or personal passwords that give access to the Service.


2.4. In order to use all the features of the Application, Users need to be in possession of an Android or IOs operated smartphone, equipped with a GPS service. CarASAP (HUSK) does not guarantee that the Application is or will be available for any and all types of smartphones.


2.5. Subscription to the Service is free of charge. Use of the Service will be charged as per these Terms.


2.6. CarASAP (HUSK) reserves the right to refuse or cancel any subscription at its sole discretion and for any reason.


2.7. The User is entitled to close his User account at any time.


  1. Intellectual property


3.1. Any and all intellectual property rights (trademarks, copyrights, etc...) on the Service or a part thereof such as the Application, the contents thereof, or CarASAP (HUSK) brands and logo’s (“IP rights”) will at all times remain the exclusive property of CarASAP (HUSK).


3.2. The User is not allowed to modify or alter in any way any of CarASAP (HUSK)’s IP rights.


3.3. Any content uploaded in the Application (such as profile pictures, etc...) or otherwise transmitted to CarASAP (HUSK) will remain property of the User, who, by uploading such content, will agree to grant CarASAP (HUSK) a licence to use any IP right related with such content. The User may not input, upload, post, transmit or otherwise distribute on the Application or on any other part of the Service any copyrighted content on which the User does not own all rights, unless express written permission of the author and copyright holder has been provided in advance.

  1. Restrictions on use


4.1. The User is entitled to use the Service only for lawful purposes and may not (attempt to) violate any local, national or international law or regulation, including but not limited to those related to copyright, trade mark, obscenity, privacy and information security.


4.2. The User may not knowingly introduce viruses or other harmful programs or files and shall exercise reasonable care to avoid doing so knowingly or unknowingly.


4.3. The User may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code or underlying ideas or algorithms of the Application.


  1. Personal information


5.1. Some of the Users’ personal data ("Data") may be collected by CarASAP (HUSK). The data controller is CarASAP (HUSK), whose identity, address and contact details are mentioned above.


5.2. The following Data will or may be collected upon subscription to the Service: identity, personal picture, e-mail address. This Data will be processed for the purposes of operation and management of the User’s account and for the operation of the Service. The e-mail addresses may also be processed for marketing about the Services.


5.3. Geolocation Data will be collected while using the Service. These Data will be processed for the purposes of optimizing the Service rendered to the User, and, after anonymization, for statistical purposes.


5.4. Credit card Data will also be collected upon subscription to the Service and will be processed for the purpose of processing payments collected by CarASAP (HUSK).


5.5. Users are entitled to request at any time to access and rectify their Data. Users can exercise these rights through their personal User account or by contacting CarASAP (HUSK).


5.6. Users are entitled to object at any time to the processing of their Data for marketing purposes. Users can exercise this right by contacting CarASAP (HUSK).


  1. Warranty


6.1. CarASAP (HUSK) provides the Service on an "as is" basis, without express or implied warranty regarding quality, accuracy, correctness, relevance, merchantability, fitness for a particular purpose or non-infringement.


6.2. To the largest extent permitted by applicable law, CarASAP (HUSK) nor its managers, employees and other contractors give you any express or implied warranty as to the operation of the Service, including whether the Service will be available at any particular time or location, uninterrupted, free of virus, or error-free, and whether errors will be corrected;


  1. Operation of the Application


7.1. When the User books a journey, a Driver will be allocated to the User. Save for particular arrangements as per Section 0 below, the Driver services are operated for the benefit of the User under a lease agreement which complies with all local regulations entered into between CarASAP (HUSK) and the Driver.. The User agrees to hold harmless CarASAP (HUSK) against any claim of a Driver for damage caused by the User’s negligence, fault or omission. The User agrees and acknowledges that CarASAP (HUSK) will be entitled to give effect to this guarantee by claiming an amount equivalent to the damage suffered on the User’s credit card.


7.2. Selected Users may be offered a specific premium access to the Service under which the User may be required to sign or enter into specific rental arrangements with the Drivers, as required by



local regulations. As the case may be, these Users agree to give CarASAP (HUSK) a proxy to enter into such arrangements on their behalf.


7.3. Drivers have no authority to represent or otherwise engage CarASAP (HUSK) in any way whatsoever.



  1. Driver services– pricing per journey


8.1. Final price is defined at time of booking and provided to customer before confirming booking. Final price may be adjusted dependent of, among other factors, unexepected rerouting, exceeded free 5 minutes waiting time period (except for airport and train stations respectively 20 and 10 minutes after expected time of arrival).


8.2. The User is made aware of the fact that minimum prices will apply as per regulations.


8.3. The User will receive a confirmation e-mail, if provided, containing the price of any journey at the end of such journey.


8.4. Invoicing and collection of this price will be realised depending on the request of the User  electronically or by invoice or in specific cases in the car by CarASAP (HUSK) on behalf of the Driver. Depending on the User’s account preferences, invoicing will be either periodical or per journey. The User hereby specifically agrees to this e-billing procedure.


8.5 The User is aware that Cancel Upon Arrival (COA) charges will be applied according the following rules : 

If pickup takes place inside our Brussels Activity Zone (see map hereunder), then :

  1. If the booking is ASAP, then   


  1. If the booking is a prebook, then 


If pickup is located outside our Brussels Activity Zone (see map hereunder), then, depending on an ASAP or a prebook : 


Brussels Activity Zone 


  1. Parcel Delivery Service

9.1.  CarASAP SA (hereafter “Husk”) shall use reasonable endeavours to deliver all parcels consigned for delivery from the defined address of pick up (hereafter “Pick Up address”) to the  defined address of delivery (Hereafter the “Destination Address”) which will be identified in your HUSK parcel services booking. Any receipt obtained by HUSK regarding the delivery of goods and parcels shall be conclusive as to time, date and place of delivery.

9.2. You warrant to us that all goods and parcels consigned for delivery are adequately packed.

9.3. A driver connected to HUSK platform (Hereafter “Husk Driver”) may decline to accept or proceed with a parcel service booking where he reasonably believes that goods weigh more than 20Kg, and are of a shape or dimensions that is likely to make lifting or loading difficult, or are otherwise not within the dimensions and weight requirements defined for the relevant parcel service booking.

9.4.  You should not assist a HUSK Driver to lift or load the goods and Husk is not, and you shall remain, liable for any injury or damage caused to you, the goods or any other property or person by reason of the same even where the HUSK Driver invites or agrees to such assistance.

9.5.f  any bullion, precious metals, cash (coins or banknotes) precious stones, jewellery, antiques, works of art, livestock, animals, glass or part-glass items, marble, ceramics, security safes, house removals or perishable foodstuffs unless the precise nature of the Goods been notified to us, in writing at the time of making the parcel services booking and HUSK has agreed to undertake delivery thereof in writing and subject to you having arranged insurance for carriage thereof.

9.6  Should you consign prohibited goods for delivery as identified above we shall be entitled to return, destroy or otherwise dispose of such prohibited goods as we shall, in our absolute discretion, see fit and we shall have no liability to you whatsoever in respect of such prohibited goods. You agree to indemnify us in respect of all resulting costs, expenses and losses incurred by HUSK as a result of your consigning for delivery of prohibited goods.

9.7  We shall have absolute discretion in respect of any goods consigned for delivery as to the means of delivery, route and method of delivery, handling, storage and transportation thereof unless agreed otherwise in writing.

9.9 We do not insure any goods consigned for delivery. It is therefore your responsibility to ensure that all goods are appropriately insured. HUSK shall not accept any liability for any loss or damage to any goods.

9.10 Each delivery of goods shall be accompanied by a delivery note which shows the date of the delivery and any other relevant information. Upon delivery of the goods, you and/or the recipient of the goods at the Destination Address, having had a reasonable opportunity to inspect the goods, shall sign the delivery note as confirmation that the goods have been delivered and that no damage has been caused to the goods in transit. If you believe that the goods have been damaged, you must inform us without delay accompanied by a physical or electronic delivery note.

9.11  All goods shall be ready for collection at the time stipulated by you on the parcel services booking, when the parcel services booking is made.

9.12  Where neither the Pick UP Address nor Destination Address is a restricted street, we will allow an aggregate of 10 minutes for loading and unloading, based on: (i) the later of the arrival of the HUSK Driver vehicle at the collection address; or the booked time selected for collection of the goods; and (ii) the arrival time at the Destination Address.

9.13  Where all goods are not loaded at the Pick Up Address and unloaded at the Destination Address within the aggregate of 5 minutes as set out in this section, HUSK reserves the right to charge a waiting time fee, which will, for the avoidance of doubt, start after the expiry of the above mentioned aggregate of 5 minutes. The parcel services bookings waiting time fee is €0.6 per minute.


  1. Liability and Indemnification


10.1. Save for gross negligence or fraud, and to the fullest extent permitted under applicable law, CarASAP (HUSK), its managers, employees and other contractors cannot be held liable for actions or omissions of the User. Insofar covered by the Driver’s insurance, the User will have no claim against CarASAP (HUSK) for any damage suffered during the performance of the Driver services.


10.2. CarASAP (HUSK)’s liability towards the User will in any case be strictly limited (i) to direct losses (excluding any consequential or immaterial damage), and (ii) to an aggregate maximum amount of 1.000 € per occurrence.


10.3. The User agrees to defend, indemnify and hold CarASAP (HUSK) and its managers, employees and other contractors harmless from and against any and all claims (including third party claims), damages and expenses, including lawyers’ fees, arising from the User’s actions or omissions.


  1. Severability


If any part of the Terms should be found invalid or unenforceable, for any reason whatsoever, the remaining parts of the Terms shall remain valid and enforceable as if the invalid or unenforceable provision had not been included therein.


  1. Waiver


The failure of CarASAP (HUSK) to enforce any right or provision of the Terms will not be deemed a waiver of such right or provision.


  1. Applicable law and jurisdiction


These Terms are governed by and interpreted in accordance with Belgian law, and the courts of Brussels (Belgium) shall have sole and exclusive jurisdiction over any disputes relating to the Terms or the Service.